Frequently Asked Questions
Everything you need to know about shopping at Magiczne Perfumy
Are all the fragrances available in your store authentic?
Yes, we guarantee that all products in our catalog are 100% original. We source our perfumes directly from authorized distributors and reputable manufacturers to ensure the highest quality and longevity of every scent.
How long does shipping take and what are the costs?
We process orders within 24 hours. Standard shipping usually takes 3-5 business days. We offer free delivery on all orders over $100. For smaller orders, shipping rates are calculated at checkout based on your location.
Can I return a perfume if I don't like the scent?
To ensure hygiene and product integrity, we accept returns only on unopened and factory-sealed products within 30 days of purchase. We recommend purchasing our 2ml samples if you are unsure about a specific fragrance before committing to a full bottle.
What payment methods do you accept?
We accept a wide range of secure payment options, including major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.
How should I store my perfumes to keep them fresh?
To maintain the magic of your fragrance, store the bottle in a cool, dark place away from direct sunlight and humidity. Avoid keeping perfumes in the bathroom, as temperature fluctuations can break down the essential oils.
Do you offer gift wrapping services?
Yes, we offer elegant gift wrapping for a small additional fee. You can select the 'Gift Wrap' option in your shopping cart and include a personalized message for your recipient.